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| Notes on Ordering |
The majority of items sold by Neate Militaria &
Antiques are one of a kind.
Placing an order is not a guarantee of sale should the item have already
been sold. We will endeavour to keep the website as up to date as possible
but as we sell via other methods we cannot guarantee the availability of
every item.
When completing your order and paying via the secure and automated
Payment Service Provider (PSP) and your payment is confirmed, the item is
automatically reserved for you. Despatch of your item will be within 2 – 4
days. Should there be a delay in despatch you will be notified.
On this automated site your total amount payable will be indicated before
payment is made. When completing your payment via the PSP, what you see
is what you pay – No extra charges.
Payment Service Providers (PSPs) provide a secure link to ensure your debit
/ credit card details are kept secure throughout the transaction process.
This method is a requirement by card retailers for e-commerce sales to
comply with e-commerce transaction card schemes (Mastercard and Visa)
Electronic Commerce Indicator (ECI). This method of payment is extremely
secure as only the relevant banks are processing the information. There is
no access to third parties, not even to Neate Militaria & Antiques. Should
you require more information about this process please contact us.
Payment can also be made via cheque, bankers draft, part exchange etc.
Should you prefer to make payment in this manner please add your item to
“your basket” and then proceed to “make enquiry”.
All items sold on this website are dispatched via Royal Mail.
This cost will be included on the automated check out.
There is however limited compensation on Royal Mail Services:
United Kingdom – maximum insurance to a value of £2500-00
Rest of the World – insurance cover is £250 / £500 depending on the
destination country.
Should you wish to use an alternative courier and / or increase your insurance
cover, please contact us prior to placing your order.
If you have any queries regarding stock items, payment methods or require
any additional information, please feel free to contact us via email
gary@neatemedals.co.uk or
telephone 01787-248168 during office hours Monday to Friday 10am to 6pm.
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